Frequently Asked Questions
How do I get started?
Choosing a therapist is an important decision. I invite you to connect with me to see how I can help. As a first step I offer a no-obligation, free initial phone consultation.
You can use this consultation to talk about what you’re looking to address, ask questions about treatment options, and get a better sense of potential fit. I’m happy to answer any questions you have about how counselling can help you and what to expect from the process. From there, we can schedule our first session.
You can reach me via phone, email, or by using the contact form. I aim to return all messages within 24 hours during the week. I look forward to hearing from you.
What is your session rate?
I charge $150.00 + GST per 50-minute session. My rates are set in accordance with the current fee schedule recommended by the BC Association of Clinical Counsellors (BCACC).
I currently accept e-transfer or credit card payment through my secure online system, Jane App, a PCI-compliant system. I require each client to place a credit card on file for payment purposes. This card is placed in a secure system, blinded to me, and may be removed at anytime. I will email you an official receipt once I receive your payment.
Many extended healthcare benefits programs cover a portion or all costs of therapy with Registered Clinical Counsellors in British Columbia. Please check the details of your benefits plan to confirm coverage amount for counselling or psychotherapy services by a Registered Clinical Counsellor (RCC). I will provide you with a receipt upon your payment for each session you can submit to your benefits provider for reimbursement.
What are the benefits of online therapy?
Access quality therapy from the comfort and privacy of your home anywhere in British Columbia. Online therapy is convenient, accessible, and time-efficient. While the format may be different, research shows online therapy can be just as effective as in-person counselling.
Online therapy sessions are held on Jane App, a secure online video therapy and practice management platform compliant to the Privacy Laws in British Columbia (PIPA), offering bank-level encryption (SSL) and running exclusively through Canadian-based servers.
I aim to make your therapy experience as convenient as possible. Scheduling is easy as Jane lets you book, cancel, or change sessions as needed. Prior to each online session you'll receive an email with a link to connect with me through your web browser, or by downloading an app, depending on your device. If you have any questions about the format or software for online counselling sessions, feel free to get in touch.
